69th OREGON LEGISLATIVE ASSEMBLY--1997 Regular Session NOTE: Matter within { + braces and plus signs + } in an amended section is new. Matter within { - braces and minus signs - } is existing law to be omitted. New sections are within { + braces and plus signs + } . LC 1177 House Bill 2253 Ordered printed by the Speaker pursuant to House Rule 12.00A (5). Presession filed (at the request of Joint Interim Judiciary Committee for the Consumer Law section of the Oregon State Bar) SUMMARY The following summary is not prepared by the sponsors of the measure and is not a part of the body thereof subject to consideration by the Legislative Assembly. It is an editor's brief statement of the essential features of the measure as introduced. Increases amount of damages recoverable for violations of unlawful trade practices and unlawful debt collection laws. Extends statutes of limitations. Expands list of activities prohibited as unlawful debt collection practices. A BILL FOR AN ACT Relating to consumer protection; creating new provisions; and amending ORS 646.638, 646.639 and 646.641. Be It Enacted by the People of the State of Oregon: SECTION 1. ORS 646.638 is amended to read: 646.638. (1) Except as provided in subsection (8) of this section, any person who suffers any ascertainable loss of money or property, real or personal, as a result of willful use or employment by another person of a method, act or practice declared unlawful by ORS 646.608, may bring an individual action in an appropriate court to recover actual damages or { - $200 - } { + $1,000 + }, whichever is greater. The court or the jury, as the case may be, may award punitive damages and the court may provide such equitable relief as it deems necessary or proper. (2) Upon commencement of any action brought under subsection (1) of this section the party bringing the action shall mail a copy of the complaint or other initial pleading to the Attorney General and, upon entry of any judgment or decree in the action, shall mail a copy of such judgment or decree to the Attorney General. Failure to mail a copy of the complaint shall not be a jurisdictional defect, but no judgment shall be entered for the plaintiff until proof of mailing is filed with the court. Proof of mailing may be by affidavit or by return receipt of mailing. (3) Except as provided in subsection (4) of this section, the court may award reasonable attorney fees to the prevailing party in an action under this section. (4) The court may not award attorney fees to a prevailing defendant under the provisions of subsection (3) of this section if the action under this section is maintained as a class action pursuant to ORCP 32. (5) Any permanent injunction or final judgment or order of the court made under ORS 646.632 or 646.636 shall be prima facie evidence in an action brought under this section that the respondent used or employed a method, act or practice declared unlawful by ORS 646.608, but an assurance of voluntary compliance, whether or not approved by the court, shall not be evidence of such violation. (6) Actions brought under this section shall be commenced within { - one year - } { + two years + } from the discovery of the unlawful method, act or practice. However, whenever any complaint is filed by a prosecuting attorney to prevent, restrain or punish violations of ORS 646.608, running of the statute of limitations with respect to every private right of action under this section and based in whole or in part on any matter complained of in said proceeding shall be suspended during the pendency thereof. (7) Notwithstanding subsection (6) of this section, in any action brought by a seller or lessor against a purchaser or lessee of real estate, goods or services, such purchaser or lessee may assert any counterclaim the purchaser or lessee has arising out of a violation of ORS 646.605 to 646.652. (8) This section does not apply to any method, act or practice described in ORS 646.608 (1)(w). Actions for violation of laws relating to odometers are provided under ORS 815.410 and 815.415. SECTION 2. ORS 646.639 is amended to read: 646.639. (1) As used in subsection (2) of this section: (a) 'Consumer' means a natural person who purchases or acquires property, services or credit for personal, family or household purposes. (b) 'Consumer transaction' means a transaction between a consumer and a person who sells, leases or provides property, services or credit to consumers. (c) 'Commercial creditor' means a person who in the ordinary course of business engages in consumer transactions. (d) 'Credit' means the right granted by a creditor to a consumer to defer payment of a debt, to incur a debt and defer its payment, or to purchase or acquire property or services and defer payment therefor. (e) 'Debt' means any obligation or alleged obligation arising out of a consumer transaction. (f) 'Debtor' means a consumer who owes or allegedly owes an obligation arising out of a consumer transaction. (g) 'Debt collector' means any person who by any direct or indirect action, conduct or practice, enforces or attempts to enforce an obligation that is owed or due to any commercial creditor, or alleged to be owed or due to any commercial creditor, by a consumer as a result of a consumer transaction. (h) 'Person' means an individual, corporation, trust, partnership, incorporated or unincorporated association or any other legal entity. (2) It shall be an unlawful collection practice for a debt collector, while collecting or attempting to collect a debt to do any of the following: (a) Use or threaten the use of force or violence to cause physical harm to a debtor or to the debtor's family or property. (b) Threaten arrest or criminal prosecution. (c) Threaten the seizure, attachment or sale of a debtor's property when such action can only be taken pursuant to court order without disclosing that prior court proceedings are required. (d) Use profane, obscene or abusive language in communicating with a debtor or the debtor's family. (e) Communicate with the debtor or any member of the debtor's family repeatedly or continuously or at times known to be inconvenient to that person with intent to harass or annoy the debtor or any member of the debtor's family. (f) Communicate or threaten to communicate with a debtor's employer concerning the nature or existence of the debt. (g) Communicate without the debtor's permission or threaten to communicate with the debtor at the debtor's place of employment if the place is other than the debtor's residence, except that the debt collector may: (A) Write to the debtor at the debtor's place of employment if no home address is reasonably available and if the envelope does not reveal that the communication is from a debt collector other than a provider of the goods, services or credit from which the debt arose. (B) Telephone a debtor's place of employment without informing any other person of the nature of the call or identifying the caller as a debt collector but only if the debt collector in good faith has made an unsuccessful attempt to telephone the debtor at the debtor's residence during the day or during the evening between the hours of 6 p.m. and 9 p.m. The debt collector may not contact the debtor at the debtor's place of employment more frequently than once each business week and may not telephone the debtor at the debtor's place of employment if the debtor notifies the debt collector not to telephone at the debtor's place of employment or if the debt collector knows or has reason to know that the debtor's employer prohibits the debtor from receiving such communication. For the purposes of this subparagraph, any language in any instrument creating the debt which purports to authorize telephone calls at the debtor's place of employment shall not be considered as giving permission to the debt collector to call the debtor at the debtor's place of employment. (h) Communicate with the debtor in writing without clearly identifying the name of the debt collector, the name of the person, if any, for whom the debt collector is attempting to collect the debt and the debt collector's business address, on all initial communications. In subsequent communications involving multiple accounts, the debt collector may eliminate the name of the person, if any, for whom the debt collector is attempting to collect the debt, and the term 'various' may be substituted in its place. (i) Communicate with the debtor orally without disclosing to the debtor within 30 seconds the name of the individual making the contact and the true purpose thereof. (j) Cause any expense to the debtor in the form of long distance telephone calls, telegram fees or other charges incurred by a medium of communication, by concealing the true purpose of the debt collector's communication. (k) Attempt to or threaten to enforce a right or remedy with knowledge or reason to know that the right or remedy does not exist, { + institute litigation with knowledge or reason to know that the debt does not exist or that the person named in the litigation does not owe the debt, + } or threaten to take any action which the debt collector in the regular course of business does not take. (L) Use any form of communication which simulates legal or judicial process or which gives the appearance of being authorized, issued or approved by a governmental agency, governmental official or an attorney at law when it is not in fact so approved or authorized. (m) Represent that an existing debt may be increased by the addition of attorney fees, investigation fees or any other fees or charges when such fees or charges may not legally be added to the existing debt. (n) Collect or attempt to collect any interest or any other charges or fees in excess of the actual debt unless they are expressly authorized by the agreement creating the debt or expressly allowed by law. (o) Threaten to assign or sell the debtor's account with an attending misrepresentation or implication that the debtor would lose any defense to the debt or would be subjected to harsh, vindictive or abusive collection tactics. { + (p) Communicate with the debtor once the debt collector receives affirmative confirmation from the attorney for the debtor that the attorney represents the debtor in regard to a debt, unless the attorney fails to respond within a reasonable period of time to a communication from the debt collector. (q) Communicate with the debtor once the debtor notifies the debt collector in writing that the debtor refuses to pay the debt or that the debtor wishes the debt collector to cease further communications with the debtor. The debt collector may contact the debtor once to advise the debtor that the debt collector's further efforts are being terminated or to notify the debtor that the debt collector intends to invoke a specified remedy. For the purposes of this paragraph, the term 'debtor' includes the debtor's spouse, parent, if the debtor is a minor, guardian, executor or administrator. (r) Engage in any false, deceptive or misleading practice in collecting or attempting to collect a debt. + } (3) It shall be an unlawful collection practice for a debt collector, by use of any direct or indirect action, conduct or practice, to enforce or attempt to enforce an obligation made void and unenforceable by the provisions of ORS 759.720 (3) to (5). SECTION 3. ORS 646.641 is amended to read: 646.641. (1) Any person injured as a result of willful use or employment by another person of an unlawful collection practice may bring an action in an appropriate court to enjoin the practice or to recover actual damages or { - $200 - } { + $1,000 + }, whichever is greater. The court or the jury may award punitive damages, and the court may provide such equitable relief as it deems necessary or proper. (2) In any action brought by a person under this section, the court may award reasonable attorney fees to the prevailing party. (3) Actions brought under this section shall be commenced within { - one year - } { + two years + } from the date of the injury. SECTION 4. { + (1) The amendments to ORS 646.638 (1) by section 1 of this Act and the amendments to ORS 646.641 (1) by section 3 of this Act apply only to actions filed on or after the effective date of this Act. Actions filed before the effective date of this Act and still pending on the effective date of this Act are governed by ORS 646.638 (1995 Edition) and 646.641 (1995 Edition). (2) The amendments to ORS 646.638 (6) by section 1 of this Act apply only to unlawful methods, acts or practices discovered on or after the effective date of this Act. Unlawful methods, acts or practices discovered before the effective date of this Act are governed by ORS 646.638 (1995 Edition). The amendments to ORS 646.641 (3) by section 3 of this Act apply only to injuries occurring on or after the effective date of this Act. Injuries occurring before the effective date of this Act are governed by ORS 646.641 (1995 Edition). (3) The amendments to ORS 646.639 by section 2 of this Act apply only to activities occurring on or after the effective date of this Act. Activities occurring before the effective date of this Act are governed by ORS 646.639 (1995 Edition). + } ----------