Volunteer with Visitor Services
Visitor Services Phone: 503-986-1388
The Visitor Services volunteer program has been in existence since 1985. We currently have more than 60 volunteers who interact with many visitors including local school children, government leaders, and guests from all over the world.
Tour Guide: Lead groups of visitors from 4th graders to foreign dignitaries, sharing the history of the Capitol and informing guests how they may become involved in the legislative process. Lead the seasonally offered 121-step climb to the Oregon Pioneer (this is optional for volunteers, not required.)
Information Kiosk: Greet, direct, and provide information for visitors.
Capitol Gift Store: Assist in the retail store, displaying and selling souvenirs and gifts.
Legislative Doorkeeper: Serve as usher during legislative session in the House or Senate Gallery.
Special Events: We host annual events including Oregon's Birthday Party, Cherry Blossom Day, Hispanic Heritage Day, Oregon's Bounty and Holidays at the Capitol.
- Minimum age is 16 years old
- Knowledge of the legislative process and legislative agencies (training is provided)
- All positions may require standing or walking on marble floors
- Ability to work independently on an assigned shift
- Ability to relate harmoniously with visitors and staff
- Ability to communicate information to visitors
Visitor Services volunteers may assist with a single special event or serve on an ongoing basis. Those who serve ongoing are asked to commit to a 2-4 hour shift each week; the typical shift is 3.5 hours. We can be flexible to accommodate student schedules.
Volunteers are held to the same standards and policies as all employees of the Oregon State Capitol Legislative Administration.
Volunteers are asked to:
- Refrain from comments expressing personal opinions or off-color humor.
- Do not engage in political speech. Visitor Services volunteers represent the Legislative Administrative branch at the Oregon State Capitol. We are to refrain from promoting or opposing any political cause while representing the Capitol (ORS 260.432).
- Please consult a staff member when in doubt about any policies or procedures.
Attire should reflect the Capitol's professional environment. Please dress in a neat and appropriate manner as you would for an interview or important meeting.
- Visible ID badge and white "Volunteer" badge.
- Professional attire: NO shorts, short skirts or dresses, tank tops or low cut blouses, baseball caps, flip-flop sandals, or jeans (very nice, dark jeans are allowed on "casual Fridays.")
- No perfumes or strongly scented lotions, due to fragrance sensitivities.
Download and fill out the Oregon State Capitol Visitor Services Volunteer Application.pdf and drop off at the Information Kiosk or mail it to the address listed.