Volunteer with Visitor Services

Due to the pandemic, the Visitor Services Volunteer Program is suspended until further notice. 

Visitor Services Phone: 503-986-1388

The Visitor Services volunteer program has been in existence since 1985. We currently have more than 60 volunteers who interact with many visitors including local school children, government leaders, and guests from all over the world.

Positions include:

Tour Guide: Lead groups of visitors from 4th graders to foreign dignitaries, sharing the history of the Capitol and informing guests how they may become involved in the legislative process. Lead the seasonally offered 121-step climb to the Oregon Pioneer (this is optional for volunteers, not required​).

Information Kiosk: Greet, direct, and provide information for visitors. Answer main Visitor Services phone inquiries and refer calls appropriately.

Capitol Store: Assist in the retail store including; cashier, merchandising and inventory processing. 

Legislative Usher: Serve as usher during legislative session in the House or Senate Gallery.

Special Events: Oregon's Birthday Celebration, Cherry Blossom Day, Asian and Pacific Islander Day, Multicultural Day, Hispanic Heritage Day, Oregon's Bounty, Holidays at the Capitol and more!

Volunteering is a serious committment and we want to make sure it is right for you!

You are eligible to apply if you are:

• 16 years old or older
  
• Able to attend orientations and trainings required for your volunteer role*. *Tour Guides require 10 hours of initial training and semiannual refresher tranings.
• Able to work independently
  
• Able to clearly communicate information to visitors
  
• Able to relate harmoniously with visitors and staff
  
• Able to commit to volunteering on a regular basis
  ​

Scheduling

Visitor Services volunteers are asked to commit to one shift each week; the typical shift is 3.5 hours. The Capitol is open Monday to Friday with occasional special events on Saturday. 

Professional Standards

Volunteers are held to the same standards and policies as all employees of the Oregon State Capitol Legislative Administration.

• Visitor Services volunteers represent the Legislative Administrative branch at the Oregon State Capitol. We refrain from promoting or opposing any political cause while representing the Capitol (ORS 260.432).

Dress Code

Volunteer attire should reflect the Capitol's professional environment. Dress in a neat and appropriate manner as you would for an interview or important meeting. 

• Visible ID badge
  
• Volunteer vest
• Voice amplification device for tour guides
  
• No perfumes or strongly scented lotions, due to fragrance sensitivities. 

Volunteer Benefits​

• 10% discount at the Capitol Store (some exclusions apply)
  
• Free parking 
• Social and educational outings
  
• Annual volunteer recognition event

To apply, complete the online application​. Please note that if there is not an immediate need for volunteers, we will keep applications on file for one year and contact you if a volunteer need arises. Due to the pandemic, applicants wil be considered when the Visitor Services Volunteer Program is able to resume safely. 

For more information contact, Visitor Services: volunteers@oregonlegislature.gov​, 503-986-1388.