Community Resources 

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Looking for assistance and don't know where to start?

• Dial 211 or visit 211info.org – National and Oregon-based helpline which can provide information on services such as food and clothing, shelter and housing, child care, counseling and support groups, maternal health resources, job training and employment services, home health care, meal deliveries, family resource centers, and more. Partner or volunteer with 211 to offer community assistance.
• Oregon Help Center – One-stop shop for public benefits in Oregon, including Unemployment Insurance, SNAP (food stamps), health coverage, child care, housing, and more.
• Oregon Public Benefits Hotline – Statewide hotline, available at 1 (800) 520-5292, provides legal advice to low-income Oregonians who are having problems with public benefits. Hours vary, call the hotline for additional info.
• Oregon Law Center – Overview of public benefits available for low-income Oregonians. 
  
  

Tax Filing Help

• Oregon Department of Revenue – Information on Oregon returns, refunds, payment plans, property tax, and more.
• Free Tax Filing Assistance – AARP Tax Aide, CASH Oregon, Volunteer Income Tax Assistance (VITA)
• You may have money coming to you through the Earned Income Tax Credit – file a tax return! Find more information here.
  

Local Services and Connections

• City of Eugene – Information and services for Eugene residents and businesses.
• Eugene Neighborhood Associations – Find and explore neighborhood organizations.
• Eugene Parks and Open Space – Information on Eugene parks and trails, community gardens, and recreation services.
• River Road Park and Recreation District – Special events, adult and youth programs, aquatics, and fitness center. 
• Lane County Website – Information and services for Lane County residents and businesses.
• Food for Lane County –  Find local food banks. Offer and receive community food assistance.
  

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Youth and Students

• Looking Glass Community Services – Counseling, homeless youth services, education and vocational services, residential services, and regional crisis center.
• Ophelia's Place: Community Resources – Crisis resources, resources for BIPOC and LGBTQIA+ youth, youth with disabilities, and resources for emergency food and housing. For Girls: therapy, blogs, activities, and workshops. 
• 15th Night – Services for students experiencing homelessness or temporary housing.
• Rapid access to resources including clothing, personal care products, food, transportation, counseling, and peer support.
• Youth Facing Hardship Resource Guide – Eugene and Springfield resources for housing, food insecurity, crisis support, and more. 
• YouthLine – 1-877-968-8491 or text teen2teen to 839863.
• Eugene School District Resources – Free breakfast and lunch available for all 4J students and youth 18 years old and younger through the 2022-23 school year. No income requirements and no application. Reduced fees for sports and activities, low-cost internet access and computer, fee waivers for SAT, ACT, AP, and IB tests.
• Bethel School District Resources – Free breakfast and lunch, except Willamette High School. Family resources, support navigating homelessness, health and nutrition services, and more.
  
  

Seniors

• Senior and Disabled Services of Lane County – Services, information, and assistance for Lane County's older adult population, adults with physical disabilities, and their caretakers.
• Aging and Disability Resource Connection of Oregon – Local information and services for seniors and people with disabilities. Call 541-682-3353.
• Lane Independent Living Alliance (LILA) – Information and referrals, independent living skills trainings, peer counseling, advocacy, and transition to independent living assistance.
• Free and Discounted LTD Bus Passes – Adults 65 or older are eligible for free bus passes. Qualifying people with disabilities are eligible to pay half fare. Application required.
• LTD Ride Source – Origin-to-destination transportation for people unable to use a fixed-route bus due to a disability.
• Senior Loneliness Line – Hotline to provide seniors ongoing support, connect callers with resources, or just listen. Calls are confidential and their team of volunteers and staff are specially trained in working with older adults. Call 503-200-1633 or 800-282-7035.
  
  

Do you need help providing food & nutrition for you and your family?

• Partners for a Hunger-Free Oregon – Overview of Oregon food assistance resources.
• Oregon Food Bank: Food Finder – Enter your address to find food sites in your area (available in 11 languages).
• Food Pantries – Food for Lane County Emergency Food Box Pantries.
• SNAP – Federal nutrition assistance program formerly known as food stamps.
• WIC – Food, nutrition and breastfeeding support for families with kids under age 5 and for pregnant women.
• School Meal Sites: Eugene, Bethel
  
  

Do you need further assistance, or do you have assistance to offer to the community?

• Eugene Area Gleaners or Eugene Mission Community Gleaning – Collect excess food or crops and provide it to those in need. Donations and volunteers needed. Eugene Mission offers weekly gleaning opportunities to distribute available items.
• United Way of Lane County – Helps people find and connect with volunteer opportunities in community nonprofits including Food for Lane County, Hearts for Hospice, and more.
  

Have you lost your job or need employment support?

• Employment Department – Unemployment Insurance (UI), help finding a job, and more.
• Work Source Oregon – Services for job seekers over the phone and virtual workshops, assistance with Unemployment Insurance. Call 541-997-1913.
• Workers' Compensation claim – If you have contracted COVID-19 while at work, you can contact the Workers' Compensation Division. Call (800) 452-0288.
  
  

Do you need rental assistance, downpayment assistance, or have concerns about losing your housing?

• DevNW –  Financial counseling for first-time homebuyers or individuals with student loans, individual development accounts and downpayment assistance programs, and affordable housing information.
• Information on Rent Repayment – Oregon rental and housing assistance.
• Oregon Law Center Eviction Defense Project – Free legal assistance to low-income tenants facing eviction court cases.
• Springfield Eugene Tenant Association FAQ – Information on renters' rights and interests including security deposits, rent increases, and more. Call the SETA hotline for more info: (541) 972-3715.
• Oregon Housing and Community Services – Foreclosure protection and mortgage forbearance info, Oregon Emergency Rental Assistance Program.
• Homes For Good – Affordable housing assistance for low-income residents.
  
  

Have you recently lost your health insurance?

• Oregon Health Plan – You can apply for the Oregon Health Plan at any time of the year. Enrollment is always open for OHP. Medicare and private health insurance plans have open enrollment in the fall. When it is time to renew your OHP benefits, you will receive a letter.
• Guide to job loss and health insurance coverage
• Guide to getting health care coverage in Oregon
• If you don't have a primary care doctor and have questions about COVID-19 symptoms or care, you can call the OHSU Hotline at 833-OHSU-CCC or 833-647-8222 and they'll help answer your questions. Open 8 a.m. to 8 p.m. every day. Visit OHSU's Resource Page here.
  
  

Are you worried about your or a loved one's mental health?

• Dial 988 – Suicide and Crisis Lifeline, provides trained crisis counselors who can help people experiencing suicidal, substance use, and/or mental health crisis, or any other kind of emotional distress. Call or text.
• The White Bird Crisis Line will continue to be accessible 24/7 at 541-687-4000 and 1-800-422-7558. It offers humanistic, person-centered crisis intervention. For an in-person response, CAHOOTS continues to operate 24/7 at this time. Call 541-682-5111.
• National Alliance on Mental Illness COVID-19 Information and Resource Guide.
  
  

Are you not safe at home?

• Hope and Safety Alliance – Services for survivors of domestic and sexual violence in Lane County. 24-hour crisis line, English or Spanish available: 541-485-6513.
• Oregon Law Domestic Violence Info – Resources and guidance for domestic violence survivors.
• Call the National Domestic Violence Hotline: 1 (800) 799-7233.  ​